After more than seventy years serving propane customers in North Carolina, we’ve answered many questions and discovered solutions to unique challenges. Furthermore, if you have questions, contact our experienced team. We’ll get you answers!
When should I contact Euliss Propane?
We’re always happy to help. Contact the Euliss Propane team any time you have questions about your propane service or experience any of the following situations:
If you’re ever unsure whether you should call, it’s always best to contact us. We’re here to help keep your propane system operating safely and efficiently.
What does propane smell like?
Propane is naturally odorless, so manufacturers add a harmless odorant called ethyl mercaptan to make leaks easier to detect. Most people describe the smell as similar to rotten eggs, skunk spray or a dead animal.
If you ever notice this odor in or around your home, treat it as a possible propane leak. Leave the area immediately, avoid using electrical switches or open flames, and contact Euliss Propane and your local emergency services from a safe location.
Not sure if you’d recognize the smell? Give us a call. We can provide a scratch-and-sniff brochure or let you smell the odorant the next time we’re filling your propane tank so you’ll know what to look for.
How should I choose a reliable heating professional?
Finding a reliable heating professional doesn’t have to be difficult. Whether you’re selecting a propane supplier for the first time or considering a change, taking the time to evaluate your options can help you make an informed decision.
Here are a few things to look for:
A qualified propane provider should be happy to answer your questions and explain how they help keep your propane system safe, efficient and reliable.
Is propane environmentally friendly?
Yes. Propane is considered one of the cleanest-burning conventional fuels available. It is nontoxic, won’t contaminate soil or groundwater, and quickly vaporizes into a gas if released, meaning it doesn’t pool or leave a residue like liquid fuels can.
Propane also produces fewer greenhouse gas emissions than many other conventional energy sources, including fuel oil, making it an efficient choice for heating, water heating and other household appliances. Because of its environmental benefits, propane was designated as an alternative fuel under the Clean Air Act. Choosing propane can help homeowners enjoy reliable comfort while reducing their environmental impact.
At what temperature should I keep my propane water heater?
We recommend setting your propane water heater to 130°F. This temperature provides plenty of hot water for most households while helping to improve energy efficiency. In many homes, lowering the temperature by just 10 degrees compared to traditional settings can reduce water-heating costs by more than 10%, and most homeowners won’t notice a difference in everyday comfort. If you have specific household needs, our team can help you determine the best setting.
What are the benefits of propane?
Propane offers a variety of benefits that make it an excellent choice for heating your home and powering everyday appliances.
With its combination of performance, efficiency and dependability, propane continues to be a popular energy solution for homeowners throughout North Carolina.
What is the difference between vented and vent-free (un-vented) gas log sets?
The biggest difference between vented and vent-free gas log sets is how they operate and the purpose they serve.
Vent-free gas logs are designed to provide supplemental heat and do not require a chimney or vent to the outside. Because they retain more heat inside the home, they’re an efficient option for adding warmth to a room.
Vented gas logs require a functioning chimney or vent and are primarily designed for ambiance. While they produce the realistic look and sound of a traditional wood-burning fire, much of the heat is vented outdoors.
Both options are available from Euliss Propane. We carry CSA-certified Heatmaster gas log sets in vented and vent-free configurations and can help you determine which style best fits your fireplace, home and comfort preferences.
Since I do not have adequate draft to burn firewood, can I use gas logs instead?
No. If your fireplace does not have adequate draft or a properly operating chimney, vented gas logs should not be installed because they require a working flue to vent combustion gases safely, just like a wood-burning fireplace.
If your fireplace is compatible, vent-free gas logs may be a suitable alternative since they are designed to operate without a chimney or outside vent. The best choice depends on your fireplace’s design and condition, so we recommend having it inspected before installation. The Euliss Propane team can help you determine which gas log option is right for your home.
Do vent-free gas logs require any type of maintenance?
Yes. Vent-free gas logs should be inspected and serviced at least once a year by a qualified service technician. Annual maintenance helps ensure the burner, pilot assembly and safety controls are operating properly while removing dust, dirt and debris that can affect performance.
Regular service also helps extend the life of your gas logs and ensures they continue to operate safely and efficiently.
How can I increase my propane water heater’s efficiency?
To keep your propane water heater operating efficiently, we recommend draining the tank every six months. Flushing out sediment and lime deposits helps the unit heat water more effectively, improves energy efficiency and can extend the life of the water heater.
Pairing routine maintenance with regular professional inspections can help ensure reliable hot water while keeping operating costs as low as possible.
